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General Manager of Hotels & Operations

Yulara, Northern Territory
Permanent / Full Time
Closing Date: January 3rd, 2025
An Epic Icon needs an Epic Team! 

Applications will close on 13h January 2025, apply now! 

Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a General Manager of Hotels & Operations to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.  

Voyages Indigenous Tourism Australia offers experience-based holidays in spectacular wilderness locations, including Ayers Rock Resort in the iconic Red Centre and tourism facilities in Mossman Gorge, located in tropical Queensland. Through enriching experiences, incredible natural beauty, and a suite of activities and attractions we aspire to have every guests feeling...Just WOW.

More importantly, Voyages has a strong commitment to social responsibility and strive to give back and support the people and communities in which we operate through Indigenous training, employment and economic development

This is an opportunity to be part of an organisation that is focused on changing lives through cultural tourism. If you want to be part of something truly meaningful, and you are ready for the challenge, then we want to hear from you.

Who we're seeking?

If you are the type of General Manager who roles their sleeves up to help our food & beverage team set up tables on sand dunes, clear plates at breakfast during peak period or strip beds for housing teams due to quick room turn around or at the Front Desk checking in guest due to cancelled flights due to bad weather. 

This role requires a strategic mindset, exceptional leadership skills, and the ability to drive performance across a complex, multi-faceted resort operation. The incumbent will be expected to balance short-term operational excellence with long-term strategic goals, ensuring the resort's continued growth and success in a competitive marketplace.

With over 10 years' experience as this roles demand would suit someone who is has experience as a multi- hotel or Cluster General Manager, senior leadership exposure that demonstrates your solid business acumen and suitability for the responsibility, management and profitability of our largest operation of the resort.

Key Duties

Your day to day will be leading a diverse team by providing guidance to our hotel general managers and outlet managers which are made up of:
  • General Manager – Zone 1 responsibility for, Sails in the Desert, restaurants – Ilkari, Walpa and Pira. The Lost Camel, Town Square restaurants – Geckos, Kulata and Ayers Wok, Outdoor Dining – Sounds of Silence, Field of Lights, Sunrise Journeys, Wintjiri Wiru and Tali Wiru.
  • General Manager - Zone 2 responsibility for, Desert Gardens, restaurants - Mangata and Arnguli, Emu Walk Apartments.
  • Hotel Manager – Zone 3 responsibility for, Outback Hotel & Lodge, restaurants – BBQ Bar, Bough House, Outback Bar and Kiosk, Berry Road Contractors Camp, Residents Club.
  • Guest Activities & Tours Manager responsibility for Desert Awakenings and daily resort activities.
  • Laundry Manager responsible for the commercial laundry for whole resort.
This isn't any regular General Manager gig you will have the chance to change lives of Indigenous Australian's by providing market leading training and employment programs while empowering a growing indigenous workforce.
  
The Best Part
The highlight of being a General Manager Hotel Operations here is from the moment your guests arrive, you're there to ensure that their every need is met. You oversee the exceptional staff and amenities, ensuring that every guest has an unforgettable experience.

Our resort offers a range of attractive incentives to make your employment experience with us even better, we'll provide you accommodation, Live Rent Free! in a 3 Bedroom House (subject to family requirements) - Live Rent Free, 10% Bonus aspect, 4 Officers Checks per month, vehicle for personal and work use, worldwide accommodation discounts as part of Accor Hotels resort discounts, delicious on-shift meals and a set relocation assistance upto the value of $5,000. In addition, you'll have access to our staff pool, gym, and Residents Club. When you're off the clock, take advantage of your free time to explore the Red Centre and enjoy unique and fulfilling experiences in unforgettable locations. 

This isn't just a job. This is an experience that'll leave you with enough memories to last a lifetime. 

If you're an eternal adventurer searching for jaw-dropping experiences, shoot your application through now!  
  • A National Criminal History Check is a mandatory step in the recruitment process.
  • Hands on operational role
  • Growth opporunity into Resort General Manager
  • Manage 3 General Managers to provide once in a lifetime experiences